Privacy Policy

This Privacy Policy describes how Unfold, Inc. ("Unfold", "we", "us", "our") handles personal information when you use our website, applications, analytics tools, AI features, and related services (collectively, the "Services").

1. Information We Collect

• Account and profile data: name, email, authentication identifiers, and workspace details.
• Project and crawl data: domains, URLs, crawl outputs, metadata, structure maps, and analysis generated for your projects.
• Integration data: settings and credentials needed to connect services such as analytics providers; sensitive tokens are encrypted at rest.
• Usage and technical data: logs, IP address, browser information, device signals, and feature interaction data used for reliability and security.
• Support and communication data: information you send through support channels, feedback, or account communications.

2. How We Use Information

• Provide, maintain, and improve the Services.
• Authenticate users, protect accounts, and prevent abuse.
• Process crawls, generate analytics, and produce AI insights.
• Enable integrations you choose to connect.
• Respond to support requests and send service-related communications.
• Meet legal obligations and enforce contractual rights.

3. Legal Basis for Processing

Where required by applicable law, we process personal information under one or more legal bases, including contract performance, legitimate interests, consent, and compliance with legal obligations.

4. Cookies and Similar Technologies

We use cookies and local storage to keep you signed in, remember preferences, and support product analytics. You can control cookies in your browser settings, but disabling required cookies may limit core functionality.

5. How We Share Information

We do not sell personal information. We may share information with:

• Cloud infrastructure, authentication, and database providers that operate our stack.
• Analytics and AI processing providers necessary to deliver product features.
• Third-party services you explicitly authorize through integrations.
• Authorities or counterparties when required by law or to protect rights and safety.

6. Data Retention

We retain personal information for as long as needed to provide Services, comply with legal requirements, resolve disputes, and enforce agreements. Retention duration varies by data type and account status.

7. Data Security

We apply administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption for sensitive secrets, and monitoring. No method of transmission or storage is fully secure.

8. International Data Transfers

Information may be processed in countries other than your own. Where applicable, we use legally recognized transfer safeguards.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request data portability. To submit a request, email legal@gounfold.io.

10. Children's Privacy

Our Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

11. Policy Updates

We may revise this Privacy Policy periodically. Material updates will be communicated through the Services or other appropriate channels. The "Last updated" date above reflects the current version.

12. Contact Information

Unfold, Inc.
Please contact us by email for our current mailing address.
Email: legal@gounfold.io