Customer Intelligence Infrastructure

A continuous

intelligence system.

Unfold connects fragmented customer insight into a system teams can continuously understand, prioritize, and improve over time.

How It Works

Find it. Scope it. Fix it. Repeat

The Unfold Intelligence Layer

01

Ingest

Crawl a site or enter data. Unfold maps the full experience.

02

Diagnose

AI helps surfaces gaps, friction, and missed opportunities.

03

Prioritize

Ranked actions by impact. Know what to fix first and why.

04

Package

Fix-It Reports, scoped work, client-ready deliverables.

↻ Cycle repeats. Every run uncovers new sellable work.

Who It's For

Built for UX teams, agencies, and product-led organizations

Agencies

Surface sellable work for every client project, backed with data-focused deliverables.

UX Teams

Replace scattered research with a living system. Know what's broken and where to focus.

Product Orgs

Connect experience insight to roadmap execution. Prioritize with real experience data.

Capabilities

Come for the quick wins, stay for the depth

Instant deliverables

Press go, get client-ready reports

White-labeled Fix-It Reports, ranked actions, and scoped work, all auto-generated.

AI optimization analysis

Model-aware searchability scoring

See how AI models perceive your client's site, scored on answerability, quality, and trust.

Experience & journey mapping

See the full picture, act on details

Map journeys, surface friction, and mine opportunities, all connected to prioritized actions.

Not another AI wrapper

Deep analysis

not shallow prompts

Real data

not auto-generated guesses

Prioritized actions

not just insights

Built for teams

with real workflows

Better Unfold

Don't replace your team. Unleash them.

Strategy stays in motion

Every plan has a living system behind it. Live updates, active surfaces, nothing stalls.

Insights become scoped work

Research becomes deliverables. Actionable without the manual interpretation.

Impact is always visible

Stakeholders see proof of what moved the needle and what to do next.

FAQ

Common questions

Everything you need to know about getting started with Unfold.

Unfold crawls your client's website, maps the full experience, runs AI-powered analysis across discoverability and design quality signals so you always know what to fix and what to sell next.

Agencies, UX teams, and product-led organizations who need to continuously surface and qualify high-value work for their clients or stakeholders.

Most AI tools give surface analysis or auto-generated guesses. Unfold runs deep, multi-source analysis on real data and produces prioritized, scoped deliverables, not just insights.

You can crawl a site and have a baseline assessment, ranked report to files, every action detailed in a report within minutes of setup.

Yes. All reports and deliverables are designed to be presented directly to your clients, scoped and on-brand.

We offer subscription-based plans sized for individuals through large agencies. Start with a demo to see the value before committing.

Strategy shouldn't die in a deck.

Start with one project. Surface the value. Bill the work.